Privacy Policy

Last updated: June 10, 2023

Thank you for visiting Twelve21 Jewelry ("Website," "we," "us," or "our"). We are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect: 1.1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and any other information you voluntarily provide to us when creating an account or placing an order on our website. 1.2. Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, referring/exit pages, and the date/time of your visit. We may also use cookies or similar technologies to enhance your experience and gather additional information about your usage patterns.

2. Use of Information: 2.1. We may use the personal information you provide to:

   • Respond to your inquiries or requests.

   • Process transactions and fulfill your orders.

   • Provide you with information, updates, and promotional materials related to Twelve21 Jewelry products or services.

   • Customize and improve our website, products, and services.

   • Conduct research and analysis to better understand our users' needs and preferences.

2.2. We may use the non-personal information collected to analyze trends, administer the website, track users' movements, and gather demographic information for aggregate use. This data helps us improve our website and deliver a better user experience.

1. Information Sharing: 3.1. We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential. 3.2. We may also disclose your personal information when required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, investigate fraud, or ensure the safety of our users.

2. Third-Party Links: Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

3. Data Security: We have implemented reasonable security measures to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

4. Children's Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete it as soon as possible.

5. Your Rights: You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

6. Changes to this Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes we make will be posted on this page with an updated "Last updated" date. By continuing to use our website after any modifications, you acknowledge and accept the updated Privacy Policy.

7. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the practices of Twelve21 Jewelry, you can contact us by